Transgender women's satisfaction with healthcare services: A mixed-methods pilot study.

TitleTransgender women's satisfaction with healthcare services: A mixed-methods pilot study.
Publication TypeJournal Article
Year of Publication2020
AuthorsDe Santis, JP, Cintulova, M, Provencio-Vasquez, E, Rodriguez, AE, Cicero, EC
JournalPerspect Psychiatr Care
Volume56
Issue4
Pagination926-938
Date Published2020 Oct
ISSN1744-6163
KeywordsAdult, Aged, Delivery of Health Care, Female, Humans, Male, Middle Aged, Patient Satisfaction, Pilot Projects, Transgender Persons, United States, Young Adult
Abstract

BACKGROUND: Many transgender women are dissatisfied with healthcare services PURPOSE: (a) To describe satisfaction/dissatisfaction with healthcare services; and (b) to describe barriers/facilitators of satisfaction with healthcare services among a sample of transgender women.

DESIGN AND METHODS: A mixed methods design collected quantitative data (n = 50) and qualitative data (n = 25) from transgender women.

FINDINGS: Quantitatively, satisfaction with healthcare services was high among the participants, with lower areas related to healthcare systems issues. Qualitatively, participants identified barriers and facilitators of healthcare satisfaction.

IMPLICATIONS: This study provides clinical, research, educational, and policy implications for improving healthcare satisfaction among transgender women.

DOI10.1111/ppc.12514
Alternate JournalPerspect Psychiatr Care
PubMed ID32285952
PubMed Central IDPMC7554074
Grant ListP60 MD002266 / MD / NIMHD NIH HHS / United States
T32 NR016920 / NR / NINR NIH HHS / United States
P60MD002266 / / NIH National Institute on Minority Health and Health Disparities /
Not applicable. / / Aqua Foundation for Women /